Home Emergency System: Delivering Reliable Coverage Where It Matters

Formulate: Breaking Free from Wired Limitations

• Customer’s 30-year-old wired emergency systems left vulnerable users stranded in bathrooms and kitchens when they needed help most
• Declining fixed phone usage and therefore landline availability created urgent demand for wireless communication that actually worked in dense housing situation in Hong Kong
• While competitors discussed “digital transformation,” we solved the harsh reality: Emergencies don’t happen at convenient locations

Engineer: Designing for Real-World Conditions

• We built a three-component wireless system that conquered RF-hostile high-rises, survived kitchen spills, and maintained power when it mattered
• We delivered a working prototype in six weeks, then completed full certification in another six weeks
• Total timeline from blueprint to production-ready: Under 90 days while others were still planning

Deploy: Manufacturing Control Prevents Delays

• Season Group‘s 50+ years in electronics manufacturing meant we controlled the entire production pipeline instead of relying on external suppliers
• We shipped the first batch exactly as promised while competitors scrambled with third-party manufacturers missing deadlines
• We stayed onsite for operator training, packaging refinement, and final certifications – deployment isn’t finished until end-users can actually use the product

Scale: Measurable Impact Across Thousands of Homes

• System now protects entire residential care network across Hong Kong with proven wireless coverage and waterproof reliability
• Media recognition focused on what matters: Users gained real autonomy, caregivers gained peace of mind
• Industry awards validated the approach, but the metric that counts is simple: Emergency calls now reach help regardless of location